Privacy Policy for Private Accommodation Rental
Privacy Policy
Last updated: 13.05.2026
This Privacy Policy explains how personal data is collected, used, and protected by Natalija Trbara / VILLA NATALIJA (“we”, “us”, “our”) in connection with the provision of private accommodation rental services in Medulin / Croatia.
We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Croatian laws.
- Data Controller
Name: Natalija Trbara, VILLA NATALIJA
Address: Katikulic 82, 52203 Medulin, Croatia
Email: villanatalija@hotmail.com
Phone: +385 95 3646 806
- Personal Data We Collect
We may collect and process the following personal data from guests and visitors:
Full name
Address
Nationality
Date and place of birth
Type and number of identification document
Contact information (email address, phone number)
Arrival and departure dates
Payment and invoice information
Vehicle registration number (if applicable)
Communication and inquiry details
Certain guest registration data is required under Croatian tourism and hospitality regulations.
- Purpose of Processing
We process personal data for the following purposes:
Reservation management
Guest identification and check-in
Compliance with legal obligations
Registration of guests in the Croatian eVisitor system
Payment processing and invoicing
Communication regarding bookings and accommodation
Protection of property and security
Handling complaints or legal claims
- Legal Basis for Processing
Personal data is processed on the basis of:
Performance of a contract (reservation and accommodation services)
Compliance with legal obligations under Croatian law
Legitimate interests related to property protection and business operations
Consent, where required
- Mandatory Guest Registration
Under applicable laws in Croatia, accommodation providers are required to register guests through the official tourism system eVisitor.
Guest data may therefore be shared with competent Croatian public authorities in accordance with legal obligations.
- Data Retention
Personal data is retained only for as long as necessary:
Guest registration data: according to statutory retention periods
Accounting and invoice data: as required by tax and accounting laws
Communication data: for operational and legal purposes
After expiration of retention periods, data will be securely deleted or anonymized.
- Data Sharing
We do not sell personal data.
Personal data may be shared with:
Croatian public authorities where legally required
Accounting or tax service providers
IT and booking platform providers
Payment service providers
All third parties are required to protect personal data in accordance with GDPR.
- Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, misuse, loss, or disclosure.
- Guest Rights
Under GDPR, guests have the right to:
Access their personal data
Request correction of inaccurate data
Request deletion of data where legally permissible
Restrict or object to processing
Request data portability
Lodge a complaint with a supervisory authority
In Croatia, the competent authority is the Croatian Personal Data Protection Agency (AZOP).
- Contact
For questions regarding this Privacy Policy or personal data processing, please contact:
Natalija Trbara, VILLA NATALIJA
Email: villanatalija@hotmail.com
Phone: +385 95 3646 806
- Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. The latest version will always be available upon request or published on our website.
